Legal
Privacy Policy
FEWOLIKE
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Fewolike KLG (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us, whether through our website or third-party platforms.

Please take a moment to review this policy carefully. By using our services, you consent to the data practices described in this policy.
1. Personal Data We Collect
We collect personal data that you voluntarily provide when using our services, either directly or via third-party booking platforms. The types of personal data we collect may include the following:

• Name: To identify and communicate with you.
• Date of Birth: To verify age and eligibility for booking services.
• Email Address: To send booking confirmations, updates, and relevant communication.
• Telephone Number: To contact you for urgent matters regarding your booking or stay.
• Address: To process bookings and manage your reservations effectively.
2. How We Collect Your Data
We collect your personal data through the following means:

• Third-Party Platforms: When you book an apartment via AirBnB or Booking.com, your personal data is provided to us to manage your booking.
• Contact Forms: When you contact us via the forms on our website, we collect the details you provide to respond to your inquiries.
• Newsletter Sign-Ups: If you subscribe to our newsletter, we collect your email address for communication purposes.
3. Purpose of Data Collection
We collect and process your personal data for the following purposes:

• Booking Management: Your personal information is necessary to facilitate your apartment booking, process payments, and communicate important updates regarding your stay.
• Customer Communication: We use your contact details to inform you about your booking status and respond to any inquiries.
• Legal Compliance: In some cases, we may process your personal data to fulfill legal obligations.
4. Legal Basis for Processing
The legal basis for processing your personal data is:

• Performance of a Contract: We process your data to fulfill the booking agreement you enter into with us.
• Legitimate Interests: We may process your personal data to improve our services or protect our legal rights.
• Consent: For certain uses of your data, such as sending newsletters, we rely on your consent, which you may withdraw at any time.
5. Data Sharing and Disclosure
We limit access to your personal data to only those within Fewolike KLG who need it to carry out their job responsibilities. We do not sell or trade your personal data. However, in specific instances, we may share your data with third parties:

• Cleaning Services: We share information such as the number of guests and whether a baby is staying with our cleaning staff to ensure the apartments are properly prepared.
• Legal Requirements: We may disclose your data if required by law, in response to a legal process, or to protect the rights and safety of our company and users.
6. Data Retention
We retain your personal data for as long as it is necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. You can request the deletion of your data at any time (see Section ‚9. How to Contact Us‘ on your rights).
7. Data Security
We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. These measures include, but are not limited to, encryption, access controls, and secure storage systems.

While we strive to protect your personal data, please note that no system is completely secure. We encourage you to take precautions when sharing information online.
8. Your Rights Regarding Your Data
As a data subject, you have several rights regarding your personal data. These include:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Rectification: If your personal data is inaccurate or incomplete, you have the right to request its correction.
• Right to Erasure: In certain circumstances, you can request that we delete your personal data.
• Right to Restrict Processing: You may ask us to restrict the processing of your data if there is a dispute about its accuracy or processing.
• Right to Data Portability: You can request that we provide your personal data to you in a structured, commonly used format.

To exercise these rights, please contact us using the contact details provided below.
9. How to Contact Us
If you have any questions about this Privacy Policy or if you would like to exercise your rights concerning your personal data, please contact us at:

Fewolike KLG
Heldstrasse 5a
9205 Waldkirch
Switzerland

Email: [email protected]
Phone: +41 78 601 99 40
10. How to Contact Us
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and where appropriate, notified to you via email. We encourage you to review this policy periodically.
11. No Use of Cookies
We do not use cookies on our website for tracking, analytics, or any other purposes.